Independent Australian Storage & Infrastructure Authority

Get help setting up your NAS

Tell us what you need installed, migrated or backed up. We reply with independent advice on the right next step, including whether paying a professional makes sense.

Picked a NAS but would rather not set it up yourself? Need a shared drive for a small office, backups that actually run, or files moved off an old NAS or server? Tell us about the job below.

What happens next

  1. We reply by email with independent advice. We aim to reply within 3 business days: what the job involves, whether one of our guides covers it, and what similar work typically costs in Australia.
  2. If paying a professional makes sense and you have said you are open to it, we may suggest one Australian provider and explain why they fit the job. We name them and ask you first. Nothing is passed on unless you agree to that provider.
  3. The provider deals with you directly. They quote, do the work and support it. Need to Know IT does not install equipment, take payment for the work or provide the support.

Before you send

How we handle your details: privacy policy. Please do not send passwords.

What do you need help with?
Who is it for?
State or territory
Optional. Helps us judge whether someone could come on site.
On site or remote?
What you have now, what you want it to do, and any deadline. Please do not include passwords.
Optional. We will name the provider and ask you before passing on any details. Our advice is the same either way.